Grievance Redressal Policy – VakilPatra ⚖️
Effective Date: 25.03.2026
Website: https://vakilpatra.com/
VakilPatra is committed to maintaining transparency, accountability, and ethical standards in digital publishing. In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, a structured grievance redressal mechanism has been established to address user complaints efficiently and fairly.
1. Grievance Officer (Primary Level)
Name: Mr. Mahadev Harne
Contact Number: 9145164646
The Grievance Officer is responsible for receiving, reviewing, and resolving complaints related to content published on VakilPatra, including concerns regarding accuracy, legality, ethical standards, or any violation of applicable laws.
2. Scope of Complaints
Users may raise grievances related to:
- Incorrect or misleading information
- Violation of legal provisions
- Copyright or intellectual property issues
- Ethical concerns in published content
- Any content considered inappropriate or unlawful
3. Complaint Submission Process
Users can submit complaints through the following method:
- Provide full details of the grievance
- Include relevant links or screenshots (if applicable)
- Clearly mention the nature of the issue
Complaints should be communicated directly to the Grievance Officer via contact details mentioned above.
4. Response and Resolution Timeline
- All complaints will be acknowledged within a reasonable time
- A resolution or appropriate action will be taken within 15 days from the date of receipt of the complaint
- In complex cases, additional time may be required, and the complainant will be informed accordingly
5. Self-Regulatory Body (Regulatory Level)
VakilPatra is associated with:
PRGI Registered Ethical Stakeholders Shield Association
(A Government Registered Association acting as a Self-Regulatory Body)
In case a grievance is not satisfactorily resolved at the primary level, users may escalate the matter to the regulatory level:
📧 Email: prgipress@gmail.com
6. Compliance and Ethical Standards
VakilPatra strictly adheres to:
- Journalistic standards and responsible reporting
- Media ethics and professional conduct
- Applicable laws and regulations in India
- IT Rules, 2021 (Digital Media Ethics Code)
All content is published with a commitment to fairness, accuracy, and public interest.
7. Important Note
VakilPatra aims to resolve grievances in a transparent and fair manner. Users are encouraged to provide accurate and complete information while submitting complaints to facilitate prompt resolution.
© VakilPatra. All Rights Reserved.